Privacy Policy

Last updated: April 11, 2026

1. Introduction

Striker Training Complex LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for courses, make purchases, or use any of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and date of birth when you register for an account, enroll in a course, or make a purchase.
• Payment Information: Payment card details are processed securely through third-party payment processors. We do not store your full card information on our servers.
• Health & Safety Information: Medical conditions or allergies you voluntarily disclose on training waivers, used solely for safety purposes during courses.
• Usage Data: IP address, browser type, pages visited, and referring URL to help us improve our website experience.
• Communications: Records of correspondence when you contact us via email, phone, or our contact form.

3. How We Use Your Information

We use your information for the following purposes:

• To process course registrations and manage your account
• To process store purchases and handle shipping
• To communicate course updates, schedule changes, and important safety information
• To respond to inquiries and support requests
• To improve our website, courses, and services
• To comply with legal obligations and enforce our Terms of Service

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With trusted service providers who assist in operating our website, processing payments, or delivering services (bound by confidentiality agreements)
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Striker Training Complex LLC, our users, or the public

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses essential cookies required for basic functionality such as authentication and session management. We may also use analytics tools to understand site usage patterns. We do not use third-party advertising or invasive tracking cookies. You can configure your browser to refuse cookies, though this may affect your ability to use certain features.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information
• The right to restrict or object to processing of your data
• The right to data portability
• The right to withdraw consent at any time
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course and waiver records may be retained for a longer period as required by law or for liability purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate authorization. If we learn that we have collected information from a minor without proper consent, we will delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].